We ship orders Monday to Friday and in most cases your order will be shipped within 2 business days.
Please note that shipping days refer to full business days, not including weekends or holidays. The days are counted after the day the parcel is shipped. The guidelines are for major urban centers. If you live outside of a large city, your parcel will take longer to reach you. We cannot be responsible for inconveniences caused by late delivery beyond our control.
Our $7.99 flat rate shipping offer automatically applies to orders that meet the minimum threshold of $100 before tax for Canada and $12.99 for order $150 and over to the US. We will use the most cost effective service when using flat rate shipping. For orders under the flat rate shipping minimums, customers can choose their preferred shipping method.
Shipping charges are non-refundable unless it is as a result of our error. In the case of an exchange, in most cases we will cover the shipping costs for the replacement items.
Please see your shipping options at checkout.
Limits of the Welcome coupon code:
The coupon code can only be used ONCE per customer. We cannot apply the coupon code retroactively. If you have any issues with the code, please reach out by email BEFORE you checkout. The coupon code does not apply to any exchange items.